Privacy Statement
Last updated:
Python Downhole Tools, LLC (“Python,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This statement describes the information we collect from visitors to pythondownholetools.com (the “Website”), how we use and disclose that information, and the choices available to you. By using the Website, you agree to the practices described here.
Information we collect
We collect two kinds of information:
- Information you provide directly. When you contact us by telephone, email, or otherwise, we collect the details you choose to submit — typically your name, company, email address, telephone number, well location or region, and whatever you tell us about the job. If you contact us by phone or email, we may keep a record of that correspondence.
- Information collected automatically. Like most websites, our hosting provider and any analytics tools we use may record technical information such as your IP address, browser type, operating system, device type, referring page, and the pages you view. This is statistical data about how the Website is used and is not ordinarily used to identify you personally.
We do not knowingly collect sensitive categories of personal information, and we ask that you do not send any to us.
How we use your information
We use the information we collect to:
- Respond to your inquiry, prepare a quote, or discuss your tool requirements;
- Provide the services you ask us for and manage our relationship with you and your company;
- Maintain records of quotes, jobs, and correspondence;
- Operate, maintain, secure, and improve the Website; and
- Comply with our legal, tax, and regulatory obligations.
We do not sell your personal information, and we do not rent or trade it to third parties for their own marketing purposes.
How we share information
We disclose information only in these circumstances:
- Service providers. We use third parties to host the Website, deliver email, and measure traffic. They may process information on our behalf and are permitted to use it only to provide those services to us.
- Affiliates. We may share information with affiliated companies where doing so is necessary to respond to your inquiry or provide the services you have requested.
- Legal reasons. We may disclose information where required by law, subpoena, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers. If Python is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
Cookies and analytics
Cookies are small files placed on your device that help a website function and help its owners understand how it is being used. We use only what is necessary to operate the Website and, if enabled, to measure aggregate traffic. Most browsers let you refuse or delete cookies through their settings; refusing them may affect how parts of the Website behave.
Third-party links
The Website links to third-party services, including LinkedIn. We are not responsible for the privacy practices or content of those services, and this statement does not apply to them. We encourage you to read the privacy policies of any site you visit from ours.
Retention
We keep the information you submit for as long as is necessary to respond to your inquiry, service the relationship, and meet our record-keeping, legal, and regulatory obligations. When it is no longer needed, we delete it or render it unidentifiable.
Security
We maintain reasonable physical, electronic, and procedural safeguards designed to protect the information we hold, and we restrict access to those who need it to do their jobs. No method of transmission over the internet is completely secure, however, and we cannot guarantee the security of information transmitted to the Website.
Children
The Website is intended for business use and is not directed to children under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with information, contact us and we will delete it.
Your choices
You may ask us to confirm what information we hold about you, correct it, or delete it, and you may ask us to stop contacting you at any time. Contact us using the details below and we will respond as required by applicable law. Please note we may need to retain certain records to meet legal obligations.
Changes to this statement
We may update this statement from time to time. The revision date at the top of the page will change when we do. Your continued use of the Website after an update means you accept the revised statement, so please check back periodically.
Contact us
If you have questions about this statement or about how we handle your information, contact:
Python Downhole Tools, LLC
5901 Hwy 44 Bypass, Corpus Christi, TX 78406
P.O. Box 4829, Corpus Christi, TX 78469
Telephone: 361-600-1720
Email: contact@pythondownhole.com